User feedback

Note: User feedback lives in its own package at @patternfly/react-user-feedback.

User feedback is a modal component that products can use to collect asynchronous feedback from users.

1. Title: Communicates the title of the modal.
2. Description text: Provides a short description of the form's purpose.
3. Image: Contributes to the modal's visual design.
4. Selectable item: Provides one or more ways that users can leave feedback.

Each of these elements can be customized to fit a product's needs.

The user feedback modal may be accessed in your product's help menu.

For example, you can allow users to access the modal by selecting a masthead’s help icon and choosing “Share feedback” in the dropdown menu:

Selecting an item opens a form within the modal, which can submit data over the network.

Integrated forms can collect different kinds of feedback:

• General feedback form

  The general feedback form allows users to enter feedback into a text box and submit.

  

• Bug report form

  The bug report form allows users to enter feedback into a text box and submit. Its description directs users to a URL where they can submit a support ticket for critical issues.

  

• User research opt-in form

  The user research opt-in form allows users to enter their email address to participate in future research efforts.

  

Selecting an item redirects users to an external URL (like a qualtrics form) that opens in a separate tab.